The Knowledge Management Analyst will support the Chief Knowledge Management Officer in implementing and maintaining knowledge management solutions for our litigation practice areas. This person will work cross-functionally with attorneys, the Library & Research Services team, and the Information Technology department.
Job Functions:
- Collaborate with litigation attorneys to develop a deep understanding of practice needs, identify opportunities for innovation and efficiency, and manage the full lifecycle of initiatives from concept through implementation.
- Partner with legal practitioners to identify high-impact AI use cases and integrate AI solutions into existing workflows to support continuous improvement and operational optimization.
- Lead small-group training and discovery sessions focused on business processes and legal technology, driving adoption and maximizing the value of software investments.
- Support the firm-wide strategic implementation of iManage.
- Identify, scope, and execute special projects within firm?approved platforms, balancing project?based initiatives alongside day-to-day responsibilities.
- Design and deliver onboarding and training programs for new attorneys and business professionals on department?specific tools, systems, and procedures.
- Oversee the creation and implementation of internal forms and experience management initiatives, partnering closely with attorney subject matter experts.
- Assist with the management of intranet content for our legal departments and their practice groups.
Essential Competencies:
- Works proactively with others to coordinate activities within a department or function of the Firm.
- Organizes and prioritizes assignments and serves as a department liaison to ensure collaborative efforts result in meeting or exceeding goals and standards.
- Maintains current knowledge of trends and developments affecting the area of specialization.
- Encourages innovative thinking and the exercise of sound judgment to achieve results.
Qualifications:
- A minimum of 5 years of law firm experience, preferably in a litigation paralegal or knowledge management role, with demonstrated experience in data and information analysis and process documentation.
- Exceptionally organized and able to manage competing demands in a fast?paced environment, adjusting to evolving priorities.
- Demonstrated ability to manage projects and support knowledge management initiatives from requirements gathering through implementation and ongoing optimization.
- Excellent written and verbal communications skills, with the ability to engage effectively across varied audiences.
- Maintains active lines of communication within and between departments to share knowledge and support collaborative efforts.
- Strong business acumen, leadership qualities, and collaboration abilities.
- Strong understanding of generative AI developments affecting litigation practice areas.
- Preferred software proficiencies: Microsoft Office, Co-Pilot, Anthropic, DeepJudge, SharePoint, client collaboration sites (HighQ), document automation products (Litera Create), and law firm document management systems (iManage).
Work Authorization:
- Applicants must be legally authorized to work in the United States without the need for sponsorship by the Firm (either now or in the future).
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