$28/hr
• Create, update, and maintain accurate service work orders in company systems, ensuring details such as repair type, vendor assignment, estimated completion date, and cost are recorded correctly.
• Track service progress daily, updating records as milestones are met, and communicating status changes to internal stakeholders.
• Coordinate with vendors to confirm scheduling, required documentation, and any pre-approval requirements.
• Review incoming service documentation (invoices, estimates, completion photos) for accuracy and completeness before submitting for approval.
• Identify and escalate overdue service orders, missing information, or potential delays for resolution.
• Maintain accurate parts status records, following up with vendors or suppliers to confirm expected delivery timelines.
• Support reporting needs by preparing and distributing daily or weekly service status updates to stakeholders.
• Assist in monitoring vendor compliance with service cycle requirements and provide feedback to support performance tracking.
• Manage vendor communications via phone, email, and portal submissions, ensuring timely and professional follow-up.
• Support process documentation efforts by recording workflow updates, training notes, and best practices.
• Assist with overflow tasks and cross-functional administrative support during periods of high service volume.
How to apply.
Applications are submitted through TopOneHire and routed to the hiring company. TopOneHire is a publisher and listings platform — we do not screen, interview, or make hiring decisions.